Ridgeway Post Acute Reviews

See what our patients and their families have to say

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As you browse feedback about Ridgeway Post Acute, you’ll gain helpful insight into the care we provide. Residents and their families offer thoughtful perspectives on their experiences, giving you a clearer picture of what to expect. With advanced amenities and a dedicated team, we’re committed to supporting your recovery and well-being. Take a moment to read the reviews—or share your own story with us.

All Reviews

4.0

55 reviews

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Profile photo of Maria Van Wambeke
Maria Van Wambeke on Google
12 days ago

Lovely staff. Enjoyed visiting and sitting outdoors in the beautiful yard. Beverages are not healthy, including sugary juices and nondairy creamer.

Profile photo of Vicky Woldemar
Vicky Woldemar on Google
29 days ago

I visited my mother and she’s being well taken care of. Everybody seems really sweet and kind.

Business response 14 days ago

Thank you for your kind feedback. We hold value and love for every resident of ours. Thank you for sharing your experience
Profile photo of Cece Skinner
Cece Skinner on Google
34 days ago

Ridgeway is great, my family member was here for therapy – the staff was kind and caring, the therapy team was great and communication was on point! Thank you for taking care of our family!

Business response 34 days ago

Thanks for sharing your positive experience at Ridgeway Post Acute, Cece! We are overjoyed to hear that the staff was kind and caring, and the therapy team was great!
Profile photo of Anne Gealta
Anne Gealta on Google
58 days ago

The staff are wonderful. And that’s what really matters. Just because the rooms look like they were built in 1960 and the food is not the greatest, the staff and the nurses and the CNA’s are really very good.

Business response 34 days ago

Dear Anne, Thank you for sharing such a thoughtful review. We’re truly grateful for your kind words about our staff, nurses, and CNAs. Their dedication, compassion, and commitment to quality care are what we are most proud of. We’re also excited to share that our facility will be undergoing a remodel next month, bringing fresh updates to our rooms and shared spaces to further enhance the comfort and experience of those we care for. Alongside these improvements, we are continually working to elevate all aspects of our services, including dining. Your feedback reassures us that while we grow and improve our environment, the exceptional care and warm support provided by our team continue to shine
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Shy Shy on Google
3 months ago

Less than one star my grandma was here almost died they do not do therapy or anything I’m about to sue seriously I took her out as soon as I got there I can’t believe anyone would send anyone here want me to pay😳 what care did you provide ever a pic my friend took they didn’t expect that visit I was out of county 2 months there wow

Business response 1 year ago

Thank you for your review. We regret to hear that you had a negative experience with us and have alerted our management team about your experience. Should you wish to discuss this further, I encourage you to reach out to our administrator at (707) 763-2457.
Profile photo of Hosanna Bauer
Hosanna Bauer on Google
3 months ago

I can step into the facility, after signing in etc., and visit my brother, who is a patient. We can go outside. He could play his harmonica, and sing like he does. He made many friends at Ridgeway.

Business response 34 days ago

Thank you for sharing your positive experience. We’re delighted your brother made many friends and enjoys expressing himself through music here!!
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western6429 on Google
3 months ago

I have had a very positive experience with Ridgeway Post Acute. The Staff is very friendly and helpful. The Social Worker of the facility, Beki, is very effective in her work to serve the interests of the patients. She was able to get some bogus charges to a patient’s credit card refunded. Brenda, Head nurse, is very interested in serving the medical needs of the patients. The newly hire dietitian is getting 4 and 5 stars from patients I have spoken with. It seems to me that this facility is doing their best to serve the needs of the patients and are attentive to visitors.

Business response 3 months ago

We sincerely appreciate your feedback and are delighted to learn of your positive experience. Thank you for acknowledging the exceptional contributions of Beki, Brenda, and our dietitian in serving our patients. We are particularly gratified that you recognized Social Worker Beki’s effective advocacy for our patients, including her successful resolution of the credit card charge matter. We are also pleased that you noted Brenda our director of nursing, and her dedication to meeting our patients’ medical needs. Furthermore, it is encouraging to hear that our newly appointed dietitian is receiving such favorable feedback. Your observation that our facility is committed to prioritizing patient needs and attentiveness to visitors reinforces our dedication to providing quality care. Thank you for sharing your positive experience with our amiable and supportive staff.
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Katherine Bobrowski on Google
4 months ago

I was in Ridgeway rehabilitation rehab center in petaluma I pushed my call button all morning and afternoon and evening o February 4 and all morning on February 5 2026 because my cancer medical ostomy medical bag to be charged and no nurse at Ridgeway rehabilitation rehab center in petaluma never came by to Friday to change my cancer medical ostomy medical bag in till 11;45 am February 5 2026 which is ridiculous

Business response 4 months ago

This is not the standard of care you deserve nor is it the standard we hold our staff to. We are deeply concerned about the extended time you are reporting without proper response to your call button requests. A delay like this is unacceptable. We take your feedback seriously and want to address this matter thoroughly. We will be visiting you in your room to discuss this matter and conduct a thorough investigation so we can ensure this situation does not happen again.
Profile photo of Jeanne Dreikosen
Jeanne Dreikosen on Google
5 months ago

Today was my first experience with Ridgeway Post Acute when I visited a friend who had been admitted. Although I didn’t take the opportunity to explore the facility everything looked clean and well kept. Mainly I was sincerely impressed by the staff! From the time I checked in at the front desk to the time I left, every staff member I encountered was super pleasant and helpful. During my visit my friend was seen by the occupational therapist and the nurse practitioner and an aide. Each one was caring and inspired confidence! I left feeling like my friend was in good hands!

Business response 3 months ago

We extend our sincere appreciation for your positive feedback regarding your recent experience at Ridgeway Post Acute. Thank you for taking the time to share your observations. We are delighted to learn that you were pleased with the professionalism and attentiveness demonstrated by our staff throughout your visit. It is gratifying to know that our team, including front desk personnel, occupational therapists, nurse practitioners, and aides, consistently delivers compassionate and high-quality service. Your acknowledgement of the facility’s cleanliness and well-maintained condition is also highly valued. Most importantly, we are pleased that you feel confident in the care provided to your friend by our team. Your feedback reinforces our dedication to delivering exceptional care and fostering a welcoming atmosphere for both residents and their families.
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Jason Sanders on Google
6 months ago

The staff is kind and a couple cnas,became my friends,kelsey and Carlos go above and beyond there job both are excellent at what they do super friendly.medhel and Francis my 2 favorite nurses are very good at there jobs and super friendly to,I have been here 20 months and have a long way to go.

Business response 6 months ago

We are overjoyed to hear about the positive experiences you’ve had with our staff at Ridgeway Post Acute. Thank you immensely for sharing your feedback with us. It truly warms our hearts to know that Kelsey and Carlos have not only excelled in their roles as CNAs but have also formed meaningful friendships with you during your stay. Their dedication to going above and beyond their job responsibilities is exactly the kind of care we strive to provide. We’re equally pleased to hear your wonderful comments about Medhel and Francis, who clearly demonstrate the professionalism and friendly approach that makes our nursing team so special. Knowing that you’ve felt supported and cared for during your 20-month stay means everything to us. Your kind words about our staff members will certainly be shared with them, as recognition like this motivates our entire team to continue providing the excellent care that you’ve experienced.
Profile photo of Ann
7 months ago

Business response 6 months ago

What beautiful images! We are also in love with our backyard!! Thank you for sharing this beautiful rainbow
Profile photo of Salvador Baldenegro
Salvador Baldenegro on Google
9 months ago

Place is very clean and professional feel!!

Business response 6 months ago

We’re thrilled to hear you found Ridgeway Post Acute to be clean and professional. Thank you for your feedback!
Profile photo of Oslerna Charles
Oslerna Charles on Google
12 months ago

Business response 6 months ago

We genuinely admire your positive feedback. Thank you for sharing your experience with Ridgeway Post Acute.
Profile photo of Eric Conroy
Eric Conroy on Google
12 months ago

I have been here 4 months the nurses are very professional and polite . I appreciate you guys for putting up with me and still helping me the way u do thanks and u are in my prayers 🙏🙏

Business response 6 months ago

Thank you immensely for your kind words and prayers. We appreciate your feedback and are glad to hear about your positive experience with our nurses we love them too!
Profile photo of Anne Brown
Anne Brown on Google
12 months ago

Knowledgeable and kind nursing team who have provided Individually tailored care! Highly recommend!

Business response 6 months ago

We are delighted to hear about your positive experience with our knowledgeable and kind nursing team at Ridgeway Post Acute. Thank you for recommending us!
Profile photo of Shayla Leavitt
Shayla Leavitt on Google
12 months ago

Recently had an experience with Ridgeway Post Acute and couldn’t be more pleased with how things went. The facility was clean and the employees were kind and attentive. Definitely recommend if you’re looking for care for your loved ones.

Business response 6 months ago

We appreciate your feedback regarding your positive experience at Ridgeway Post Acute. Thank you for taking the time to share it with us. It’s wonderful to hear that you found our facility clean and that our employees were kind and attentive during your recent experience. Your recommendation means a great deal to us, and we’re pleased that you felt confident in recommending our care services for loved ones. We truly value you taking the time to share your positive experience with others.
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RJ Hubert on Google
12 months ago

Great place to rehab! Filled with amazing staff. Nurses, CNA’s, and therapists are all very kind and always smiling!

Business response 6 months ago

Thank you for your review, RJ! We’re thrilled to hear about your positive experience at Ridgeway Post Acute. Our staff is dedicated to providing excellent care and support during your rehab journey.
Profile photo of Alejandro Fernandez
Alejandro Fernandez on Google
1 year ago

Business response 1 year ago

Thank you for giving such a great rating! It really means a lot to us. Thanks again!
Profile photo of Miela Williams
Miela Williams on Google
1 year ago

Business response 1 year ago

Thank you for your kind feedback!

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Birdeye provides customer experience and online reputation management related products and services. The reviews on this page were provided by patients and/or family members who submitted a review or survey regarding their stay at our facility. These reviews are submitted via Google, Facebook, Yelp, Caring.com, NursingHomes.com, Bing, etc. All names and other PHI (personal health information) has been removed per HIPAA privacy guidelines. Reviews are screened for PHI, helpfulness, and other guidelines prior to publishing on this website. All content available on this website is protected by copyright and other intellectual property laws.